middle eastern communication styles

However, the importance of good business dealings in that area are of extreme importance to our country. Another characteristic that distinguishes Middle Eastern management communication style from that of the West is related to the perception of time and space. Study for free with our range of university lectures! Another characteristic that distinguishes Middle Eastern management communication style from that of the West is related to the perception of time and space. Middle Eastern countries have a primarily polychronic work style, they usually engage in multiple activities and goals at the same time. This field is for validation purposes and should be left unchanged. This statement by Hall (1976, p. 98) effectively gives an effective understand of the meaning of high context “When talking about something that they have on their minds, a high context individual will expect his interlocutor to know what’s bothering him, so that he doesn’t have to be specific. This will help the client achieve a more confident and natural appearance. ©2020 Qatar Foundation International, LLC. Looking for a flexible role? Finally, some cultural differences may cross over into different ethical perspectives. Company Registration No: 4964706. As far as space is concerned, business conversations in Middle Eastern countries usually occur simultaneously among different people and in the same office, similar to a round table discussion (Badawy, 1980). Therefore, for Arab people and in this specific case, for Emiratis, individual dignity and honour are extremely important. In fact, as described previously, personal relationships are crucial in Middle East and in this particular case, in Saudi Arabia. In the Middle East, time is an open-ended concept. First of all, Middle East countries are very high context, meaning that people from this region take into consideration all the different aspects of a certain event in order to get the true understanding of it. Our main reference will be the study performed by Willemyns et al. More specifically, the social identity theory has been considered. Instead, Saudis value beautiful, elegant rhetoric over concise and accurate communication. Face-to-face communication could lead to both positive effects, for example a foreign colleague expressing explicit praise, congratulations and encouragement and negative consequences, for instance by embarrassing in public an Emirati, through criticism and negative feedback and by asking inappropriate questions such as questions related to wives and or sisters. (Katz, 2006). Language and culture are intertwined, which makes non-verbal communication a key aspect in language learning. In the Arab world, non-verbal communication styles differ from region to region. Some of the main cultural factors will be therefore analysed in the section. Instead, business in the Middle East relies more on the cultivation of individual customers and on government officials (Badawy, 1980). You can view samples of our professional work here. Significant examples of this aspect are related to the willingness or unwillingness of colleagues to listen and communicate or to participate in small talk and self-disclosure. Having described some of the main features that characterise the communication style of the Middle East, this paper will now focus on the two considered countries, UAE and Saudi Arabia. Orders placed without a payment will have the discount removed, but continue as normal. However, before proceeding with the analysis of the findings, a short overview of the theoretical underpinnings behind them will be provided. To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on the UKDiss.com website then please: Our academic writing and marking services can help you! The exacting style can be found in low-context cultures which are low to moderate on Hofstede’s uncertainty avoidance dimension. Having a local intermediary can therefore be extremely important for a foreigner to initiate a business relationship with local people. The study has shown three main communication patterns. The study was conducted among 192 Emiratis (34 women) who worked in different companies in Dubai and were asked to complete a survey about their interaction with Western expatriate colleagues. Disclaimer: This work has been submitted by a university student. The UAE is a very particular Middle Eastern country as we have seen in the previous sections. Fourth, changing cultural communication styles are extremely hard. Do you have a 2:1 degree or higher? We use cookies to ensure that we give you the best experience throughout our website. Moreover, being late could also be a tactic used by Middle Eastern managers to demonstrate their superiority and power over their subordinates (Martin and Chaney, 2006). (Ayish, 2003). Only after understanding the main differences between these two regions, can inner differences be explained. Infographic: Non-Verbal Communication in the Arab World. Thus, in this specific case, the study refers more to individuality than to individualism of Emiratis. (2011) and described in their research paper “Communication and Social Identity Dynamics in UAE Organizations”. According to Katz (2006), a simple word like “yes” might mean “possibly” and it will be very rare that a Saudi would answer with a direct “no”. Arabic manages to develop a feeling of identity among Arab people that also has crucial consequences on the communication style. In fact, a high percentage of them feel that they are perceived by their co-workers as belonging to the same group, on an equitable level. Likewise, Saudis use an indirect business communication style, where single words will not probably be of significant meaning. How do these gestures compare? According to Kabasakal and Bodur (2002), the Arabic language has a very strong influence on the identity of an Arabic person as well as on their communication style. Eloquent people are considered to be more worthy of trust and respect and so they will often use extremely descriptive, emotive and even poetic language to communicate their point indirectly. 10MONDAY2020 can only be used on orders that are under 14 days delivery. Western ventures as well as expat foreign workers that start working in the Middle East face many challenges due to the differences in their communication style. I’d like to add: * Don’t get into business directly. This sense of individuality can also be traced in the Quran where an individual (a prophet) would go against his group in order to proclaim his faith and belief in God. The aim of the two subsections is to provide an analysis of the two countries in respect to some factors that either distinguish the Emirati or Saudi communication style from the general concept of business communication style in the Middle East or that underline differences between the two regions. Arabic is therefore one of the most important factors that influence the communication style in Saudi Arabia. Before analysing our focus countries, it is interesting to provide an overview of the communication style in the Middle East compared to that in the West. If you continue to use our website we will assume that you are ok with the use of cookies. More specifically, if on one hand, some Emiratis perceive high cultural difference with their colleagues, for example they feel their ideas are not listened to nor understood, on the other hand, some other Emiratis express an open, transparent and efficient communication process. 1st Jan 1970 Copyright © 2003 - 2020 - UKEssays is a trading name of All Answers Ltd, a company registered in England and Wales. Cultural Studies Free resources to assist you with your university studies! This study has stressed the importance of the “ingroup” dimension to many Emirati employees. Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. Saudi Arabia is the place of birth both of Islam and Arabic. Not all communication is language-based; people also convey what they’re thinking using gestures, eye contact, and facial expressions. This is not an example of the work produced by our Essay Writing Service. Because of this, doing business in the Middle East usually takes longer than in other countries. Placing it properly — this keystone — is the role of his interlocutor. Suit without a blazer/jacket is usually acceptable in the summer. The second category analysed is discourse management, which refers to the ability of a person in creating written and oral texts. This theory can therefore be used to understand and explain how the Emiratis interact with their foreign colleagues, whether they relate to them as part of the ingroup or the outgroup. We 're here to help Americans communicate, understand, and most importantly, do business in the East... Keystone — is the role of his interlocutor personal contacts are considered more important than procedures standard! 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